Tenet (a part of CPL Group) undertook an annual customer satisfaction questionnaire during the month of May 2021. Twenty-nine percent of Tenet’s managed service customers completed the questionnaire, and a summary of the outcomes are shared below. 91% of customers agreed that Tenet managed procurement service delivered value for money to their organisation. 100% agreed… Continue reading 2021 Tenet Management Procurement Service Customer Satisfaction Questionnaire
An article by Darren Lowe, Tenet’s Managing Director. As a small business Tenet Education Services employs 35 people and as part of a similar sized charity, Crescent Purchasing Limited, the whole group has less than 80 employees located nationwide. With a membership of over7000 institutions, the current situation has reinforced our belief that customer care and communication… Continue reading COVID-19. What have we learnt so far?
The HM Governments briefing on the 11th May 2020 gave some hope that in the coming months schools and academies may be able to reopen their doors for limited numbers of learners. The reality is schools and academies have never closed their doors because they have played a vital role in providing care services to… Continue reading Planning for the reopening of your school or academy
An article by Darren Lowe, Tenet’s Managing Director. Every business start-up has aspiration to achieve the aims set by the Founder. Did our Founder David Thoms, have an ambition that Tenet would become a not-for-profit business 26 years on from him deciding to form the business? I very much doubt it, but regardless of the fact we… Continue reading Happy Birthday Tenet! Celebrating 26 years
Procurement and tendering can be complex and time consuming at the best of times, but during times of a national crisis, it may seem like running an effective tender process is close to impossible. Fear not, Tenet have developed a step by step guide to provide the sector with hints and tips that ensure compliancy… Continue reading Tendering during the Coronavirus pandemic
The threshold value for when contracts become subject to The Public Contracts Regulations are revised every two years and are adjusted to take into account exchange rate differences between Sterling and the Euro. The thresholds apply to contracts being procured on or after 1st January 2022 and the revised figures applicable to non-central government are:… Continue reading What are the procurement thresholds?
This article aims to provide an overview of the basic elements that are needed to form a legally binding contact. Using the basic principals detailed in this article, a school business professional, procurement officer or procurement manager should be able to identify if their specific contracts/agreements/partnerships/arrangements (the name is immaterial) could be considered in a… Continue reading What is a contract?
Getting the right cleaning service provider is so important as the supplier that you select could be the difference between an organisation that is open for business and one that forced to close. The first stage to ensuring your college, university or school gets the cleaning service it needs is to make sure you get… Continue reading Cleaning procurement – a clear way to the right provider
Just in the same way that Madonna and other music artists have maintained their presence at the top of the music charts, businesses also need to continually refresh their offering to ensure they meet the needs of their existing clients, whilst attracting new customers. Tenet Education Services (Tenet) are celebrating 25 years of service to… Continue reading Five key stages to business longevity